At Stockwiz, we strive to ensure customer satisfaction with our services. This Refund Policy outlines the terms and conditions regarding refunds for purchases made on our website or on our mobile application.
Monthly / Yearly / Lifetime Memberships: In any circumstances, the memberships are non refundable and non transferable. You may shift your subscription period however to a different period, but cancellations or refunds are not allowed.
If you have pre booked or reserved your seat by paying a token amount, that shall be refundable within 7 days of making the transaction. After 7 days, the pre booking amount will be non refundable. However, this amount can be adjusted towards the final payment of membership / service.
To request a refund, please contact our customer support team over email at help@stockwiz.in or over WhatsApp on +91-8949800532 with details of your purchase and reason for the refund request. Only pre booking refunds or excess payment refund requests shall be considered for further processing.
Refund requests must be submitted within the specified timeframes mentioned above to be considered for approval.
Refunds for one-time purchases, such as small cases, algos, downloadable content or special reports, shall also be non refundable or non transferable.
Please contact us if you are dissatisfied with our services, we will do our best to rectify the same and connect you with our customer support team.
Once your refund request is received and approved, we will process the refund within 7-10 business days.
Refunds will be issued to the original payment method used for the purchase or to the bank account as mentioned in their email.
We reserve the right to deny refund requests if we suspect misuse of our services or if the request does not meet our refund criteria.
No refunds will be provided for subscription renewals or purchases made outside of the specified refund period.
If you have any questions about these Terms, please contact us at help@stockwiz.in
By using Stockwiz and purchasing our services, you agree to abide by this Refund Policy. We are committed to providing a fair and transparent refund process for our customers. If you have any concerns about our refund policy, please reach out to us for assistance over Call or WhatsApp on +91-8949800532.
